The warranty is offered as part of the CHECKLIGHT™ annual subscription. You must have an active subscription to quality for the warranty.
If the CheckLight software fails to identify a breach per the terms of the agreement, the warranty covers on an actual loss sustained basis many of the expensed you will incur. Each situation is different, and the warranty is designed… Read More »What expenses are covered under the warranty in the event of a Security Breach?
All breaches which were not identified by the CheckLight software per the terms of the agreement and result in financial loss. Please read the actual terms and conditions of the agreement for details.
The customer must subscribe to CHECKLIGHT™ and agree to the Software Subscription Service Agreement (SSSA) terms and conditions. The warranty will not become effective until the CHECKLIGHT™ software is installed and successfully passes an initial systems malware scan requiring 48… Read More »What is required for a customer to receive the warranty protections?
No, the warranty will not become effective until the CHECKLIGHT software is installed and successfully passes an initial systems malware scan. The scan requires a computer being on for 48 hours.
If a customer suspects they have been breached, they need to immediately call SB Cyber Technologies at 1-(855) 514-6048 and follow the voice prompts to “Report a Warranty Claim”. This will connect them with our live CHECKLIGHT Warranty support team… Read More »If a customer suspects a breach while using CHECKLIGHT™, what should they do?
The warranty is included with the purchase of a CHECKLIGHT™ subscription. There is no additional charge to the customer. The warranty is a value-added benefit for the customer.
The warranty is for reimbursement of up to $250,000 of actual loss sustained by the customer as the result of a verified security breach.
Does SB Cyber Technologies offer a warranty with CHECKLIGHT™ that provides protection in the event of a breach?
Yes, CHECKLIGHT™ comes with a warranty benefit that goes into effect after the software subscription is purchased and installed in accordance with the Software Subscription Service Agreement.
CHECKLIGHT™ is a commercially available endpoint monitoring solution that leverages artificial intelligence and machine-learning to collect and analyze large volumes of log and event data created within an information system in near-real time. It provides threat monitoring and alerts, endpoint… Read More »What is CHECKLIGHT™?