Can I buy the warranty if I do not subscribe to CHECKLIGHT™?
No. The warranty only applies to CHECKLIGHT™.
CHECKLIGHT Warranty
Can I negotiate the terms and conditions of the warranty?
No. The warranty agreement is an element of SB Cyber Technologies’ insurance portfolio and applies to each CHECKLIGHT™ instance.
How does CHECKLIGHT™ impact me if I’m looking at obtaining cyber insurance?
The warranty that comes with CHECKLIGHT™ is NOT cyber insurance. Taking certain security precautions, including subscribing to CHECKLIGHT™, could result in better terms on cyber insurance. Check with your insurance agent, IT professional, risk manager, or attorney on the techniques… Read More »How does CHECKLIGHT™ impact me if I’m looking at obtaining cyber insurance?
Can CHECKLIGHT™ and its warranty be offered by partners and resellers?
Yes. The warranty is included with CHECKLIGHT™, so partners and resellers can sell CHECKLIGHT™ and highlight its unique warranty protection.
In the event CHECKLIGHT™ detects a breach in the first 48 hours, can SB Cyber Technologies assist with a mitigation response?
Yes, SB Cyber Technologies is able to bring the appropriate skill sets to bear. Contact 1-(855) 514-6048 should you require assistance.
If CHECKLIGHT™ detects a breach during the initial 48-hour scan of an endpoint, is the Warranty triggered?
No, the breach would be considered a pre-existing, and ineligible. The detection of the breach, however, will allow a CHECKLIGHT™ customer the benefit of critical, time sensitive, security information about their network, and an opportunity to undertake corrective action.
Are pre-existing events covered by the warranty?
No. Pre-existing security issues are not covered, and any security issues identified by the initial CHECKLIGHT™ systems scan must be remediated by the purchaser before the warranty becomes effective.
If I suspect a breach after CHECKLIGHT™ is purchased, is it possible to get the benefits of the warranty?
Yes, if after the initial 48-hour scan of the system no security issues are identified. Pre-existing security issues are not covered and must be remediated by the purchaser. When the system passes a second scan by Sera-Brynn and no security… Read More »If I suspect a breach after CHECKLIGHT™ is purchased, is it possible to get the benefits of the warranty?
Are there events that are excluded from warranty coverage?
Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.
Are there configuration requirements for the CHECKLIGHT™ service?
Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.