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CHECKLIGHTTM FAQs

Please keep in mind that you will want to read the full terms and conditions for further details, including restrictions, limitations and exclusions.

Below you will find answers to some of the most commonly asked questions about the benefit:

No. Pre-existing security issues are not covered, and any security issues identified by the initial CHECKLIGHT™ systems scan must be remediated by the purchaser before the warranty becomes effective.

Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.

Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.

Yes. The warranty is included with CHECKLIGHT™, so partners and resellers can sell CHECKLIGHT™ and highlight its unique warranty protection.

No, the warranty will not become effective until the CHECKLIGHT software is installed and successfully passes an initial systems malware scan. The scan requires a computer being on for 48 hours.

No. The warranty only applies to CHECKLIGHT™.

No. The warranty agreement is an element of SB Cyber Technologies’ insurance portfolio and applies to each CHECKLIGHT™ instance.

Yes, CHECKLIGHT™ comes with a warranty benefit that goes into effect after the software subscription is purchased and installed in accordance with the Software Subscription Service Agreement.

The warranty that comes with CHECKLIGHT™ is NOT cyber insurance. Taking certain security precautions, including subscribing to CHECKLIGHT™, could result in better terms on cyber insurance. Check with your insurance agent, IT professional, risk manager, or attorney on the techniques required to best address cyber security for your level of exposure.

The warranty is included with the purchase of a CHECKLIGHT™ subscription. There is no additional charge to the customer. The warranty is a value-added benefit for the customer.

If a customer suspects they have been breached, they need to immediately call SB Cyber Technologies at 1-(855) 514-6048 and follow the voice prompts to “Report a Warranty Claim”. This will connect them with our live CHECKLIGHT Warranty support team who will take all the details and start the warranty claim processes.

No, the breach would be considered a pre-existing, and ineligible. The detection of the breach, however, will allow a CHECKLIGHT™ customer the benefit of critical, time sensitive, security information about their network, and an opportunity to undertake corrective action.

Yes, if after the initial 48-hour scan of the system no security issues are identified. Pre-existing security issues are not covered and must be remediated by the purchaser. When the system passes a second scan by Sera-Brynn and no security issues are found, the CHECKLIGHT™ warranty becomes effective.

Yes, SB Cyber Technologies is able to bring the appropriate skill sets to bear. Contact 1-(855) 514-6048 should you require assistance.

If the CheckLight software fails to identify a breach per the terms of the agreement, the warranty covers on an actual loss sustained basis many of the expensed you will incur. Each situation is different, and the warranty is designed to focus on your specific financial loss needs. For a complete list of items that are covered and excluded, we recommend you review your service agreement and warranty.

CHECKLIGHT™ is a commercially available endpoint monitoring solution that leverages artificial intelligence and machine-learning to collect and analyze large volumes of log and event data created within an information system in near-real time. It provides threat monitoring and alerts, endpoint monitoring, event correlation, and incident response capabilities.

The customer must subscribe to CHECKLIGHT™ and agree to the Software Subscription Service Agreement (SSSA) terms and conditions. The warranty will not become effective until the CHECKLIGHT™ software is installed and successfully passes an initial systems malware scan requiring 48 hours of computer up time.

The warranty is for reimbursement of up to $250,000 of actual loss sustained by the customer as the result of a verified security breach.

All breaches which were not identified by the CheckLight software per the terms of the agreement and result in financial loss. Please read the actual terms and conditions of the agreement for details.

The warranty is offered as part of the CHECKLIGHT™ annual subscription. You must have an active subscription to quality for the warranty.

No. Pre-existing security issues are not covered, and any security issues identified by the initial CHECKLIGHT™ systems scan must be remediated by the purchaser before the warranty becomes effective.

Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.

Yes, and they are specified in the CHECKLIGHT™ Software Subscription Service Agreement (SSSA) and CHECKLIGHT™ Terms of Service documents.

Yes. The warranty is included with CHECKLIGHT™, so partners and resellers can sell CHECKLIGHT™ and highlight its unique warranty protection.

No, the warranty will not become effective until the CHECKLIGHT software is installed and successfully passes an initial systems malware scan. The scan requires a computer being on for 48 hours.

No. The warranty only applies to CHECKLIGHT™.

No. The warranty agreement is an element of SB Cyber Technologies’ insurance portfolio and applies to each CHECKLIGHT™ instance.

Yes, CHECKLIGHT™ comes with a warranty benefit that goes into effect after the software subscription is purchased and installed in accordance with the Software Subscription Service Agreement.

The warranty that comes with CHECKLIGHT™ is NOT cyber insurance. Taking certain security precautions, including subscribing to CHECKLIGHT™, could result in better terms on cyber insurance. Check with your insurance agent, IT professional, risk manager, or attorney on the techniques required to best address cyber security for your level of exposure.

The warranty is included with the purchase of a CHECKLIGHT™ subscription. There is no additional charge to the customer. The warranty is a value-added benefit for the customer.

If a customer suspects they have been breached, they need to immediately call SB Cyber Technologies at 1-(855) 514-6048 and follow the voice prompts to “Report a Warranty Claim”. This will connect them with our live CHECKLIGHT Warranty support team who will take all the details and start the warranty claim processes.

No, the breach would be considered a pre-existing, and ineligible. The detection of the breach, however, will allow a CHECKLIGHT™ customer the benefit of critical, time sensitive, security information about their network, and an opportunity to undertake corrective action.

Yes, if after the initial 48-hour scan of the system no security issues are identified. Pre-existing security issues are not covered and must be remediated by the purchaser. When the system passes a second scan by Sera-Brynn and no security issues are found, the CHECKLIGHT™ warranty becomes effective.

Yes, SB Cyber Technologies is able to bring the appropriate skill sets to bear. Contact 1-(855) 514-6048 should you require assistance.

If the CheckLight software fails to identify a breach per the terms of the agreement, the warranty covers on an actual loss sustained basis many of the expensed you will incur. Each situation is different, and the warranty is designed to focus on your specific financial loss needs. For a complete list of items that are covered and excluded, we recommend you review your service agreement and warranty.

CHECKLIGHT™ is a commercially available endpoint monitoring solution that leverages artificial intelligence and machine-learning to collect and analyze large volumes of log and event data created within an information system in near-real time. It provides threat monitoring and alerts, endpoint monitoring, event correlation, and incident response capabilities.

The customer must subscribe to CHECKLIGHT™ and agree to the Software Subscription Service Agreement (SSSA) terms and conditions. The warranty will not become effective until the CHECKLIGHT™ software is installed and successfully passes an initial systems malware scan requiring 48 hours of computer up time.

The warranty is for reimbursement of up to $250,000 of actual loss sustained by the customer as the result of a verified security breach.

All breaches which were not identified by the CheckLight software per the terms of the agreement and result in financial loss. Please read the actual terms and conditions of the agreement for details.

The warranty is offered as part of the CHECKLIGHT™ annual subscription. You must have an active subscription to quality for the warranty.